FAQ

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  • 1
    Are you the real factory?
    • A:Yes,we are the real factory with 20 years' manufacturing experience.
  • 2
    What is your fiber brand?
    • A:GOTECH
  • 3
    3.What are your main products
    • A:Ball valve components:A.Floating ball,B.Trunnion ball,C.Seat ring
  • 4
    What kind of certificate do you have?
    • A:ISO9001:2015
  • 5
    MOQ: what is your minimum quantity?
    • A:1PC. Sample order is welcomed.
  • 6
    What is your delivery time? 
    • A:It depends on your ordered item and qty within  2-45 working days. Our range of products are available in large stocks, vying for the use of units of the second warehouse, for each custom to provide timely service.
  • 7
    Payment:
    • A:For large orders: T/T, L/C For small orders: T/T, Western Union and Paypal are acceptable.
  • 8
    Can you supply customized products and logo?
    • A:Yes. We supply OEM&ODM service.
  • 9
    How about warranty?
    • A:Warranty period: 18 months from the shipment date or 12 months from commission date whichever is earlier. If any quality problem, simply contact us, our staff will feedback quickly and our technical team will look into it.
  • 10
    Still can’t find the answer?
    • A:Please email us ([email protected]) and we will try our best to assist you and solve the problems.

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